“One-year Warranty”

We offer one-year warranty on weight training, fitness machine, cardio,
sports massage and fitness accessories (except resistance bands).

Within Warranty period

With the product order / receipt within one year from the date of purchase, in theevent of a failure under normal use, warranty is guaranteed, including repair, delivery charges (if any), supplies, accessories and consumable parts.

After the warranty period

Consumables, accessories, and consumable parts are quoted on a piece-by-piece basis, and some factory parts may be provided free of charge if available. Please note that you will be responsible for any shipping costs incurred during the

Warranty Process


Please email / contact us if you have encountered any problems.


In the message, please list the problems in detail and provide order / receipt, relevant pictures or videos.


The customer service team will study the situation as soon as possible and provide a solution
within 2 working days. During the process, the customer may need to perform further checking/self-help procedures as instructed.


We will communicate the maintenance plan with you, make a preliminary quotation of
expense (if any). We will arrange the maintenance according to the plan upon your confirmation.