We offer one-year warranty on weight training, fitness machine, cardio,
sports massage and fitness accessories (except resistance bands).
Within Warranty period
With the product order / receipt within one year from the date of purchase, in theevent of a failure under normal use, warranty is guaranteed, including repair, delivery charges (if any), supplies, accessories and consumable parts.
After the warranty period
Consumables, accessories, and consumable parts are quoted on a piece-by-piece basis, and some factory parts may be provided free of charge if available. Please note that you will be responsible for any shipping costs incurred during the
Please email / contact us if you have encountered any problems.
In the message, please list the problems in detail and provide order / receipt, relevant pictures or videos.
The customer service team will study the situation as soon as possible and provide a solution
within 2 working days. During the process, the customer may need to perform further checking/self-help procedures as instructed.
We will communicate the maintenance plan with you, make a preliminary quotation of
expense (if any). We will arrange the maintenance according to the plan upon your confirmation.